Instructions to complete forms
- 去JSU Softdocs Etrieve System
- Enter oneYour J Number as the username (Example oneJ12345678) and your NetID password as the password. (You can set/reset your NetID on the JSU homepage)
- Go to Forms and select 金融援助
- Select the appropriate form needed
- Complete and submit form online *printout of forms will not be accepted with the exception of the Verification of Educational Purpose and Identity form*
Service Timeline for Submitted Documents
All documents submitted to the Office of 金融援助 can take up to 21 business days for processing.
To prevent a delay in processing your documents, read below:
- 遵循 Instructions to complete forms 以上 之前 completing the required forms.
- Students must sign into the SoftDocs Etreive System with JSU credentials in order to provide an attachment to any form.
- Student signatures are provided when submitting the form.
- Parent Signatures are provided by receiving an email link to sign the form. *Parents cannot attach documents to online forms*
- Verify documents are filled accurately and completely.
- Check that paper documents that require a signature have HANDWRITTEN signatures; Typed or electronic signatures are NOT acceptable for these forms.
- Verify that all documents contain the student’s name and 虚数.
*Business days do not include the weekends, 假期, and all other unspecified days the university is closed.